LastPassHiring

Portfolio Customer Success Manager

  • Remote, United States
  • Lead
  • Posted 2 days ago
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In one line

Mid-level customer success role owning a portfolio of key accounts worldwide, driving adoption, retention and growth.

About the role

The global customer success team partners with customers to turn product adoption into lasting loyalty. This person acts as the customer voice internally, shaping programs and the journey from onboarding to renewal.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Skills
SSO, SCIM, MFA, Customer success, Account management
Posted
27 Oct 2026
Last checked
28 Oct 2026

What you will do

  • Orchestrate onboarding so customers reach first value and get the most from the product
  • Work with Sales and Renewals leadership to prioritize the portfolio and target engagement
  • Run digital, one-to-many and human-led programs from onboarding through renewal and expansion
  • Use customer health data to reduce risk and spot expansion opportunities

What they look for

  • Proven experience in customer success or account management
  • Comfort with complex problem solving at scale
  • Ability to turn technical capabilities into business outcomes

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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Connect Keywordise to your assistant once, then send it the prompt. It applies for you.

ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job mnhsj2pimw
How to connect

Questions about this job

Is this a remote job, and where can I work from?

The posting lists it as remote for people in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a lead role. The posting asks for: proven experience in customer success or account management; comfort with complex problem solving at scale; ability to turn technical capabilities into business outcomes. Skills it names include SSO, SCIM, MFA, Customer success.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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