Customer Success Manager
- Remote, South Africa
- Full-time
- Lead
- Posted 2 days ago
or apply from Claude / ChatGPT / Muse
Remote account manager for a custom jewelry maker, guiding clients from design brief through production and delivery.
About the role
Suits someone organised and tech-savvy who likes both relationship work and operations, handling several high-value customer workflows at once.
At a glance
- Pay
- Not stated in the posting
- Remote scope
- Remote, South Africa
- Seniority
- Lead
- Employment
- Full-time
- Skills
- Customer success, Account management, Project coordination, CAD coordination, Quote preparation
- Posted
- 27 Oct 2026
- Last checked
- 29 Oct 2026
What you will do
- Own inbound customer requests and act as main contact for assigned accounts.
- Talk with clients by email, phone and messaging.
- Review submissions, ask clarifying questions and turn requests into clear instructions for production.
- Guide customers on pricing, materials and design trade-offs.
- Track orders from design to delivery and chase approvals or missing inputs.
What they look for
- Highly organised and comfortable with software tools.
- Exceptional English communication.
- Able to manage several high-value customer workflows at once.
How Keywordise applies for you
Alex Demo
[email protected]
From your CV
Yes, fully remote
- Sent
- 09:41
- Attached
- Your tailored CV
- 1Upload your CVAdd your CV once. It takes about a minute.
- 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
- 3The form fills itselfName, email, experience and screening questions, field by field.
- 4Application sentYou get a receipt and follow it in your dashboard.
Apply with Keywordise AI7-day free trial, no card.
Apply from your AI assistant
Connect Keywordise to your assistant once, then send it the prompt. It applies for you.
Claude
- In Claude, open Settings, then Connectors, and choose Add custom connector.
- Name it Keywordise and paste the connector URL.
- Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
https://keywordise.com/mcpDisconnect any time in your Keywordise settings.
ChatGPT
- In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
- Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
- Log in to Keywordise and approve. Then send the prompt in a new chat.
https://keywordise.com/mcpDisconnect any time in your Keywordise settings.
Muse
- Open Muse (muse.ai or the app) and send it the message below.
- If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
- Send the prompt. Muse asks before it sends anything.
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.Muse is available in the US only for now.
Apply to Keywordise job qii5pizun2Questions about this job
Is this a remote job, and where can I work from?
Yes, it is listed as remote, aimed at candidates in South Africa.
What does this job pay?
No pay range is stated in the posting.
What experience is needed?
It is a lead role. The posting asks for: highly organised and comfortable with software tools; exceptional English communication; able to manage several high-value customer workflows at once. Skills it names include Customer success, Account management, Project coordination, CAD coordination.
How do I apply with Keywordise AI?
Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.
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