Remote job · IT and software
Customer Success Manager
Valsoft Corp
A field service software company
In one line: Account management for enterprise field service customers, owning renewals and net revenue growth across a book of strategic accounts.
- Remote (US)
- Posted 2 Oct 2026
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https://keywordise.com/mcpApply to Keywordise job z7czbqqqnqAbout the role
Retention and expansion for a portfolio of enterprise accounts, from first conversation to signed contract. Results come from knowing each customer's service operations well enough to advise on them.
At a glance
- PayNot stated in the posting
- Remote scopeRemote, United States
- SeniorityLead
- SkillsAccount management, Renewals, Executive business reviews, Customer success
- Posted2 Oct 2026
- Last checked18 Oct 2026
What you will do
- Own gross and net retention, with on-time renewals and early action on risk signals
- Build account plans that tie the program to customer goals and run executive business reviews
- Grow relationships from daily users up to executive sponsors in operations, finance and IT
- Find expansion by matching new products to customer gaps and goals
- Bring customer needs back to the product team
What they look for
- Track record carrying a net revenue growth target on enterprise accounts
- Ability to learn a customer's business model, operations and metrics in depth
- Skill at presenting value and ROI stories tied to customer KPIs
Nice to have
- Experience with field service operations
- Building references and customer advocates
How Keywordise applies for you
Alex Demo
[email protected]
From your CV
Yes, fully remote
- Sent
- 09:41
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Questions about this job
Is this job fully remote, and from where?
Yes. The posting lists Customer Success Manager as a remote role for candidates in the United States.
What does this job pay?
No pay range is stated in the posting.
What experience is needed?
It is a lead role. The posting asks for: track record carrying a net revenue growth target on enterprise accounts; ability to learn a customer's business model, operations and metrics in depth; skill at presenting value and ROI stories tied to customer KPIs. Skills it names include Account management, Renewals, Executive business reviews, Customer success.
How do I apply with Keywordise AI?
Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.
How it works
- 1Upload your CVSign up with Google or your email and add your CV. It takes about a minute.
- 2We tailor your applicationKeywordise writes a CV and a cover letter for this job from your real experience.
- 3We apply for youYour application goes to the employer and you follow it in your dashboard.
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