SupportYourAppHiring

Customer Support Consultant (French and English)

  • Remote, Africa
  • Entry-level
  • Posted 2 weeks ago
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or apply from Claude / ChatGPT / Muse

In one line

Remote customer support role answering emails, chats and calls for tech clients, in French and English, from your own home office.

About the role

The team handles customer and technical questions for software and hardware companies across many countries. Good work means quick, careful answers and clear handoffs to the people who can fix what you cannot.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, Africa
Seniority
Entry-level
Skills
Customer support, SOPs
Posted
14 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Answer customer questions by email, chat and phone
  • Follow the internal procedures and standard work instructions
  • Work with other teams to get issues resolved
  • Treat sensitive customer data carefully and securely
  • Keep up to date on the client's products and hit the agreed targets

What they look for

  • French and English at C1 level or better, spoken and written
  • Six to twelve months of customer support experience
  • Analytical thinking and good research skills
  • A proactive, responsible attitude
  • Your own computer with at least 8 GB of RAM and a stable connection of 50 Mbps down and 40 Mbps up

Benefits

  • Flexible schedule and fully remote work

A typical week

  • Answer a steady flow of emails, chats and calls
  • Check open tickets and follow up on unresolved cases
  • Talk with developers and other specialists about tricky issues
  • Review product updates so answers stay accurate

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

Apply with Keywordise AI7-day free trial, no card.

Apply from your AI assistant

Connect Keywordise to your assistant once, then send it the prompt. It applies for you.

ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job nznuhf2gif
How to connect

Questions about this job

Can I do this job remotely, and from which countries?

Yes. The posting lists Customer Support Consultant (French and English) as a remote role for candidates in Africa.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is an entry-level role. The posting asks for: french and English at C1 level or better, spoken and written; six to twelve months of customer support experience; analytical thinking and good research skills. Skills it names include Customer support, SOPs.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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