Remote job · IT and software
Customer Support Representative (Portuguese Speaker, Remote)
- Remote (Greece)
- A customer service outsourcing company
- Posted 13 Oct 2026
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Apply with Keywordise AIAbout the role
A remote role on a busy Portuguese service line based in Athens. You listen to customers, explain next steps and keep records accurate.
What you will do
- Keep case records accurate and current
- Identify cases needing escalation and hand them over with complete notes
- Update customers on timescales and what happens next
- Escalate recurring issues to your team leader for a permanent fix
What they look for
- Fluent Portuguese
- Good English for internal tools and written documentation
- Organised when juggling several cases at once
- Patient and helpful, even in hard conversations
- Clear and professional communication in speech and writing
- A quiet workspace and reliable internet for remote work
How it works
- 1Upload your CVSign up with Google or your email and add your CV. It takes about a minute.
- 2We tailor your applicationKeywordise writes a CV and a cover letter for this job from your real experience.
- 3We apply for youYour application goes to the employer and you follow it in your dashboard.
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