A technology services providerHiring

Delivery Manager, Customer Experience

  • USD 121,450 to 170,010 per year
  • Remote, United States
  • Lead
  • Posted 2 days ago
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or apply from Claude / ChatGPT / Muse

In one line

Leadership role in professional services for a region, running delivery of contact center, unified communications and endpoint projects with sales and architects.

About the role

The team handles large enterprise technical rollouts, and this job keeps those projects on schedule and profitable while clients stay satisfied. Success means steady delivery, healthy utilization and partners who want to work with the group again.

At a glance

Pay
USD 121,450 to 170,010 per year
Remote scope
Remote, United States
Seniority
Lead
Skills
Cisco, Microsoft CX, Citrix, Zoom, RingCentral, Dialpad
Posted
27 Oct 2026
Last checked
28 Oct 2026

What you will do

  • Run regional services delivery and keep financial and operational targets on track.
  • Coach the team on technical and professional growth while balancing utilization and profit.
  • Act as the escalation point for performance problems and unhappy clients.

What they look for

  • Seven years delivering big enterprise technical solutions, or eleven years without a degree, plus at least a year managing people.
  • Comfort presenting technology recommendations to executives in business terms.
  • Experience with ecosystems such as Cisco, Microsoft CX, Citrix, Zoom, RingCentral or Dialpad.
  • Able to stay calm through change, ambiguity and risk, and to juggle priorities.
  • Valid US driver's license and willingness to travel to client or company sites.

Nice to have

  • Familiarity with AI tools and how they can improve strategy and decisions.

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job 4gx5n52xqn
How to connect

Questions about this job

Is this a remote job, and where can I work from?

Yes, it is listed as remote, aimed at candidates in the United States.

What does this job pay?

The posting states USD 121,450 to 170,010 per year.

What experience is needed?

It is a lead role. The posting asks for: seven years delivering big enterprise technical solutions, or eleven years without a degree, plus at least a year managing people; comfort presenting technology recommendations to executives in business terms; experience with ecosystems such as Cisco, Microsoft CX, Citrix, Zoom, RingCentral or Dialpad. Skills it names include Cisco, Microsoft CX, Citrix, Zoom.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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