GartnerHiring

Director Analyst, Customer Fulfillment

  • Remote, United Kingdom
  • Lead
  • Posted 6 days ago
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In one line

Remote research role in Europe for a supply chain expert who writes and presents insights on customer fulfillment and order to cash.

About the role

The analyst group produces market predictions and practical guidance that supply chain leaders use to make decisions, and this director helps set that agenda.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United Kingdom
Seniority
Lead
Skills
Supply Chain, Customer fulfillment, Order to cash, Customer experience, Customer collaboration
Posted
29 Oct 2026
Last checked
2 Nov 2026

What you will do

  • Write and publish insight content on customer fulfillment and order to cash.
  • Advise clients one to one and present at conferences and briefings.
  • Research and predict market shifts that clients can act on.
  • Coach junior analysts and review their content.

What they look for

  • Ten or more years in supply chain, with depth in customer fulfillment and order to cash.
  • A bachelor's degree or equivalent, with a graduate degree preferred.
  • Experience shaping fulfillment strategy and improving cost and service.
  • Familiarity with order to cash technologies.

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Questions about this job

Is this job fully remote, and from where?

Yes. The posting lists Director Analyst, Customer Fulfillment as a remote role for candidates in the United Kingdom.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a lead role. The posting asks for: ten or more years in supply chain, with depth in customer fulfillment and order to cash; a bachelor's degree or equivalent, with a graduate degree preferred; experience shaping fulfillment strategy and improving cost and service. Skills it names include Supply Chain, Customer fulfillment, Order to cash, Customer experience.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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