IT Support and Systems Engineer

About the role

A technical role managing a mixed endpoint fleet and supporting staff across platforms. The engineer automates device deployment and keeps identity and access systems running smoothly.

What you will do

• Administer and harden company devices through MDM tools such as Kandji, Jamf Pro or Ivanti
• Create and maintain deployment scripts in Bash, Zsh and PowerShell for enrolment, app installs and settings
• Handle user lifecycle, permissions and group policies in Active Directory and Google Workspace Enterprise
• Keep directory integrations, single sign-on setups and access controls in place
• Provide Tier 2 and 3 troubleshooting for macOS, Windows and Linux users, local and remote
• Document IT procedures, track assets and add to internal knowledge bases

What they look for

• Advanced macOS and Windows 10/11 administration skills
• Familiarity with the Linux command line and basic Ubuntu or RedHat troubleshooting
• Proven zero-touch provisioning design and implementation experience
• Scripting ability in Bash or Zsh for Mac and PowerShell for Windows, aimed at MDM platforms
• Hands-on hybrid Active Directory work including GPOs and security groups

Benefits

• Career development and mentorship