An AI software company serving local businessesHiring

Regional Customer Success Manager, Automotive

  • Remote, United States
  • Lead
  • 2 weeks ago
In one line

Regional Customer Success Manager, Automotive is a lead remote role in the United States at an AI software company serving local businesses.

About the role

A segment of small business accounts in the automotive space, where the job is keeping customers engaged, heading off churn and tying product use to their own business goals.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Skills
SaaS, AI, LLMs, Voice AI, Automation platforms
Posted
6 Oct 2026
Last checked
18 Oct 2026

What you will do

  • Own post-sales relationships for a set of small automotive business accounts
  • Use product and industry knowledge to grow how much customers use the platform
  • Spot chances to upsell and cross-sell inside existing accounts
  • Step in early on renewals to keep customers and secure the contract

What they look for

  • Some familiarity with AI tools like large language models, voice AI or automation platforms
  • Clear communication and strong people skills

A typical week

  • Check in with customers to gauge satisfaction and suggest ways to get more from the product
  • Handle questions, issues and escalations as the main point of contact
  • Pass customer feedback to product and engineering teams
  • Travel to customers roughly 35 to 40 percent of the time

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Questions about this job

Is this a remote job, and where can I work from?

Yes, it is listed as remote, aimed at candidates in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a lead role. The posting asks for: some familiarity with AI tools like large language models, voice AI or automation platforms; clear communication and strong people skills. Skills it names include SaaS, AI, LLMs, Voice AI.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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