Unlimited TechnologyHiring

Remote Support Engineer

  • Remote, worldwide
  • Senior
  • Posted 8 days ago
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or apply from Claude / ChatGPT / Muse

In one line

Senior technical role providing remote support for complex security systems, focusing on enterprise and multi-site environments.

About the role

This role suits someone who excels in resolving advanced technical issues and mentoring junior engineers.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, worldwide
Seniority
Senior
Skills
System architecture, Network performance, Security systems
Posted
21 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Provide advanced remote technical support for integrated security systems.
  • Is the escalation point for complex issues and junior engineers.
  • Analyze system architecture to determine root causes of difficult problems.
  • Lead technical escalations with manufacturers and vendors.
  • Participate in on-call rotation and extended-hours coverage.

What they look for

  • Experience in resolving complex issues across integrated security systems.
  • Ability to analyze system architecture and configurations.
  • Skills in leading technical escalations with external partners.
  • Capacity to provide remote support for small-scale projects.
  • Strong communication skills for customer updates and coordination.

Nice to have

  • Experience in enterprise and multi-site environments.
  • Knowledge of security system configurations and network performance.

Benefits

  • Opportunity to work with new security technology.

A typical week

  • Handle advanced technical support tickets.
  • Escalate and resolve complex issues.
  • Communicate with customers and internal teams.
  • Participate in on-call duties as needed.

First 90 days

  • Familiarize with supported security platforms.
  • Begin handling escalated technical issues.
  • Start mentoring junior engineers.
  • Engage in advanced troubleshooting sessions.

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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Apply from your AI assistant

Connect Keywordise to your assistant once, then send it the prompt. It applies for you.

ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job srjkntti4i
How to connect

Questions about this job

Is this job fully remote, and from where?

Yes. The posting lists Remote Support Engineer as a remote role open to candidates worldwide.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a senior role. The posting asks for: experience in resolving complex issues across integrated security systems; ability to analyze system architecture and configurations; skills in leading technical escalations with external partners. Skills it names include System architecture, Network performance, Security systems.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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