CopelandHiring

Senior Customer Success Engineer

  • Remote, United States
  • Full-time
  • Senior
  • Posted 5 days ago
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In one line

Customer success engineering role in a new smart building analytics division, helping business clients adopt a building data platform.

About the role

The division is small and still growing in the US, so the work mixes hands-on HVAC and energy engineering with shaping how onboarding and support get done.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Senior
Employment
Full-time
Skills
HVAC, Refrigeration, Energy engineering, Building analytics
Posted
30 Oct 2026
Last checked
3 Nov 2026

What you will do

  • Guide partners and direct customers through integration and day to day use of the building analytics platform
  • Deliver HVAC, refrigeration and energy engineering support and reporting from building data
  • Build success plans with client stakeholders and flag expansion chances to account management

What they look for

  • Solid technical background in energy engineering, HVAC or refrigeration
  • Experience supporting business clients from onboarding onward
  • Comfortable improving tools and processes in a growing team

How Keywordise applies for you

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Claude

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Muse

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Message for Muse
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Muse is available in the US only for now.

Prompt
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Questions about this job

Is this job fully remote, and from where?

Yes, it is listed as remote, aimed at candidates in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a senior role. The posting asks for: solid technical background in energy engineering, HVAC or refrigeration; experience supporting business clients from onboarding onward; comfortable improving tools and processes in a growing team. Skills it names include HVAC, Refrigeration, Energy engineering, Building analytics.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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