Synapse HealthHiring

Senior Product Manager, Patient Experience

  • Remote, worldwide
  • Full-time
  • Lead
  • Posted 10 days ago
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In one line

Senior product role owning the patient-facing side of a medical equipment platform: portal, messaging and outreach. Reports to the head of product.

About the role

Remote setup with a product team that spans digital messaging and outbound calls. The job pairs a multi-year vision with hands-on tuning of the conversion funnel and patient engagement.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, worldwide
Seniority
Lead
Employment
Full-time
Skills
Roadmap, A/B testing, Email, SMS
Posted
19 Oct 2026
Last checked
28 Oct 2026

What you will do

  • Set the strategy for a patient messaging and portal experience that feels consumer grade
  • Launch omnichannel features across email, SMS and outbound calls, then tune open, click and conversion rates
  • Define business metrics for your area, build the reporting and work the roadmap to move them
  • Weigh build versus buy with engineering and other stakeholders, and run experiments on engagement

What they look for

  • Experience owning a multi-year product vision and roadmap, ideally for patient or consumer products
  • Comfort with funnel optimization, instrumentation and data-informed decisions
  • Skill at market and user research, competitor analysis and turning findings into product changes

Nice to have

  • Background in healthcare or another regulated industry

How Keywordise applies for you

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

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Connector URL
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ChatGPT

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Connector URL
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Muse

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  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
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Muse is available in the US only for now.

Prompt
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How to connect

Questions about this job

Is this a remote job, and where can I work from?

The posting lists it as remote with no single country named, so candidates from different countries can apply.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a lead role. The posting asks for: experience owning a multi-year product vision and roadmap, ideally for patient or consumer products; comfort with funnel optimization, instrumentation and data-informed decisions; skill at market and user research, competitor analysis and turning findings into product changes. Skills it names include Roadmap, A/B testing, Email, SMS.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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