Senior Project Manager, IT Service Delivery

About the role

Leads complex technology projects from start to finish using a structured delivery method, keeping work on schedule and within budget while serving customers well. Coordinates engineering teams, vendors and stakeholders.

What you will do

• Run large cross functional technology programmes spanning cloud, networks, security, collaboration and managed services
• Plan, execute, control and close projects following the company project management method
• Build project plans with schedules, milestones and quality gates, then track progress against them
• Control scope through change requests and keep billing milestones and earned value reporting on track
• Manage risks, issues, communications and vendor deliverables with customers and partners
• Confirm deliverables meet the agreed terms and that customers accept and are satisfied with the work

What they look for

• Proven record managing large complex cross functional technology initiatives
• Deep knowledge of project management methods, tools and techniques
• Experience working in a matrixed organisation with customers, engineers and technology vendors
• Strong leadership and communication behaviours
• Ability to manage project budgets and profitability targets