NexlaHiring

Senior Solutions Architect

  • Remote, worldwide
  • Senior
  • Posted 10 days ago
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In one line

Own the technical side of enterprise accounts for a data connectivity platform, remote from Brazil.

About the role

Technical relationship ownership across onboarding, implementation and escalations, with most of the work happening in conversation with customer data teams. The role calls for a generalist who has built systems and can explain them to any audience.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, worldwide
Seniority
Senior
Skills
Kubernetes, ETL, CDC, MCP, SQL
Posted
19 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Own the technical relationship for a set of accounts, knowing each customer's environment and constraints
  • Lead onboarding and implementation, designing integrations with the customer and guiding them to production
  • Handle difficult conversations about missed dates, degraded pipelines and unexpected limits, and agree next steps

What they look for

  • Ability to explain technical concepts to non-technical stakeholders without oversimplifying
  • Comfort handling conflict and saying no while keeping the relationship intact
  • Trust built over months of consistent work with customers
  • Working knowledge of Kubernetes, VPN tunnels, stack traces and slow queries
  • Experience mentoring other solutions architects on customer handling

A typical week

  • Talking with customer data teams about what they are building and what the platform can do
  • Reviewing account health and flagging adoption or sponsorship risks in writing
  • Reproducing issues and handing clear reports to engineering
  • Coordinating with support and sales on renewal and expansion signals

How Keywordise applies for you

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Claude

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  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
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ChatGPT

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Connector URL
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Muse

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Message for Muse
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Muse is available in the US only for now.

Prompt
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How to connect

Questions about this job

Can I do this job remotely, and from which countries?

Yes. The posting lists Senior Solutions Architect as a remote role open to candidates worldwide.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a senior role. The posting asks for: ability to explain technical concepts to non-technical stakeholders without oversimplifying; comfort handling conflict and saying no while keeping the relationship intact; trust built over months of consistent work with customers. Skills it names include Kubernetes, ETL, CDC, MCP.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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