Senior Windows Engineer - Managed Services
- Remote, United States
- Senior
- Posted 8 days ago
or apply from Claude / ChatGPT / Muse
Senior operational support for Windows environments at a managed services provider, handling tickets, monitoring and escalations, with an on-call rotation.
About the role
Work centers on keeping customer Windows systems running rather than designing new architecture. The engineer is an escalation point for complex issues and weighs how changes ripple across connected systems.
At a glance
- Pay
- Not stated in the posting
- Remote scope
- Remote, United States
- Seniority
- Senior
- Skills
- Windows Server, Active Directory, Group Policy, DNS, DHCP, PowerShell, Virtualization, Clustering
- Posted
- 21 Oct 2026
- Last checked
- 29 Oct 2026
What you will do
- Own Windows tickets and service requests through to resolution
- Monitor services and infrastructure, then respond to alerts
- Troubleshoot break-fix issues on Windows Server and related services
- Administer Active Directory, Group Policy, DNS, DHCP and certificate services
- Automate support and reporting tasks with PowerShell
- Take part in a scheduled on-call rotation
What they look for
- Bachelor's degree in computer science, IT or similar, or equivalent experience
- 7+ years of infrastructure engineering, with 5+ years on enterprise Windows Server
- Strong troubleshooting of Windows incidents and complex operational problems
- Hands-on with Active Directory, Group Policy, DNS, DHCP and identity services
- PowerShell automation for support, reporting and remediation
- Experience with ticketing systems and service-level commitments
A typical week
- Work the ticket queue and keep customers updated
- Watch monitoring alerts and fix emerging issues
- Handle patching, upgrades and maintenance under change management
- Document fixes and share knowledge with other engineers
- Cover on-call shifts outside standard hours
How Keywordise applies for you
Alex Demo
[email protected]
From your CV
Yes, fully remote
- Sent
- 09:41
- Attached
- Your tailored CV
- 1Upload your CVAdd your CV once. It takes about a minute.
- 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
- 3The form fills itselfName, email, experience and screening questions, field by field.
- 4Application sentYou get a receipt and follow it in your dashboard.
Apply with Keywordise AI7-day free trial, no card.
Apply from your AI assistant
Connect Keywordise to your assistant once, then send it the prompt. It applies for you.
Claude
- In Claude, open Settings, then Connectors, and choose Add custom connector.
- Name it Keywordise and paste the connector URL.
- Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
https://keywordise.com/mcpDisconnect any time in your Keywordise settings.
ChatGPT
- In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
- Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
- Log in to Keywordise and approve. Then send the prompt in a new chat.
https://keywordise.com/mcpDisconnect any time in your Keywordise settings.
Muse
- Open Muse (muse.ai or the app) and send it the message below.
- If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
- Send the prompt. Muse asks before it sends anything.
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.Muse is available in the US only for now.
Apply to Keywordise job mv5eoh7kejQuestions about this job
Can I do this job remotely, and from which countries?
Yes. The posting lists Senior Windows Engineer - Managed Services as a remote role for candidates in the United States.
What does this job pay?
No pay range is stated in the posting.
What experience is needed?
It is a senior role. The posting asks for: bachelor's degree in computer science, IT or similar, or equivalent experience; 7+ years of infrastructure engineering, with 5+ years on enterprise Windows Server; strong troubleshooting of Windows incidents and complex operational problems. Skills it names include Windows Server, Active Directory, Group Policy, DNS.
How do I apply with Keywordise AI?
Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.
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