A managed IT services providerHiring

Senior Windows Engineer - Managed Services

  • Remote, United States
  • Senior
  • Posted 8 days ago
In one line

Senior operational support for Windows environments at a managed services provider, handling tickets, monitoring and escalations, with an on-call rotation.

About the role

Work centers on keeping customer Windows systems running rather than designing new architecture. The engineer is an escalation point for complex issues and weighs how changes ripple across connected systems.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Senior
Skills
Windows Server, Active Directory, Group Policy, DNS, DHCP, PowerShell, Virtualization, Clustering
Posted
21 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Own Windows tickets and service requests through to resolution
  • Monitor services and infrastructure, then respond to alerts
  • Troubleshoot break-fix issues on Windows Server and related services
  • Administer Active Directory, Group Policy, DNS, DHCP and certificate services
  • Automate support and reporting tasks with PowerShell
  • Take part in a scheduled on-call rotation

What they look for

  • Bachelor's degree in computer science, IT or similar, or equivalent experience
  • 7+ years of infrastructure engineering, with 5+ years on enterprise Windows Server
  • Strong troubleshooting of Windows incidents and complex operational problems
  • Hands-on with Active Directory, Group Policy, DNS, DHCP and identity services
  • PowerShell automation for support, reporting and remediation
  • Experience with ticketing systems and service-level commitments

A typical week

  • Work the ticket queue and keep customers updated
  • Watch monitoring alerts and fix emerging issues
  • Handle patching, upgrades and maintenance under change management
  • Document fixes and share knowledge with other engineers
  • Cover on-call shifts outside standard hours

How Keywordise applies for you

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Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

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ChatGPT

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  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
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Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

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Message for Muse
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Muse is available in the US only for now.

Prompt
Apply to Keywordise job mv5eoh7kej
How to connect

Questions about this job

Can I do this job remotely, and from which countries?

Yes. The posting lists Senior Windows Engineer - Managed Services as a remote role for candidates in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a senior role. The posting asks for: bachelor's degree in computer science, IT or similar, or equivalent experience; 7+ years of infrastructure engineering, with 5+ years on enterprise Windows Server; strong troubleshooting of Windows incidents and complex operational problems. Skills it names include Windows Server, Active Directory, Group Policy, DNS.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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