LLNLHiring

Virtual Desktop Engineer / Desktop Engineer

  • USD 125,310 to 153,444 per year
  • Remote, United States
  • Full-time
  • Mid-level
  • Posted 2 weeks ago
In one line

Operate and support enterprise desktop management systems for a research lab, including VDI environments. Full-time on site, with two levels open depending on experience.

About the role

The role sits in the desktop services engineering team inside the IT division and supports the lab's core mission. Work covers root cause analysis, service level improvements and mentoring junior staff.

At a glance

Pay
USD 125,310 to 153,444 per year
Remote scope
Remote, United States
Seniority
Mid-level
Employment
Full-time
Skills
VMware Horizon, Active Directory, Group Policy, PowerShell, SCCM, MECM, Windows Server
Posted
14 Oct 2026
Last checked
27 Oct 2026

What you will do

  • Run and support enterprise desktop management systems and keep service levels reliable
  • Handle root cause analysis of reported problems while working directly with end users
  • Propose and carry out service improvements through an accepted change control process
  • Write and maintain support documentation and procedures
  • Mentor junior operations staff and, at the higher level, juggle several complex parallel tasks

What they look for

  • Experience supporting VDI environments, with VMware Horizon preferred
  • Strong Active Directory Group Policy work and PowerShell scripting for Windows desktop automation
  • Broad SCCM or MECM application deployment experience
  • A degree in computer science, computer engineering or a related field, or equivalent experience
  • At the higher level, experience architecting redundant Windows server environments and troubleshooting complex networks

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Questions about this job

Is this a remote job, and where can I work from?

The posting lists it as remote for people in the United States.

What does this job pay?

The posting states USD 125,310 to 153,444 per year.

What experience is needed?

It is a mid-level role. The posting asks for: experience supporting VDI environments, with VMware Horizon preferred; strong Active Directory Group Policy work and PowerShell scripting for Windows desktop automation; broad SCCM or MECM application deployment experience. Skills it names include VMware Horizon, Active Directory, Group Policy, PowerShell.

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