A Microsoft security services partnerHiring

Service Operations Excellence Analyst

  • Remote, Philippines
  • Full-time
  • Mid-level
  • Posted 2 days ago
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In one line

Operations role in a managed security function, covering service quality, capacity planning, training and governance. Remote, full-time, based in the Philippines.

About the role

The function runs managed security services, and this job keeps them running well: tracking performance, spotting process gaps and coordinating fixes with operations and engineering.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, Philippines
Seniority
Mid-level
Employment
Full-time
Skills
Service Operations, Continuous Improvement, Workforce Planning, Quality Assurance, Knowledge Management, Governance
Posted
19 Oct 2026
Last checked
20 Oct 2026

What you will do

  • Track service delivery performance and coordinate improvement work with operations and engineering teams
  • Analyse workloads and staffing capacity, then prepare forecasts and management reports
  • Support quality reviews, keep runbooks and process documentation current, and follow corrective actions
  • Coordinate training and capability development, and keep governance and readiness records up to date

What they look for

  • Relevant professional experience in at least two of these areas: service operations and improvement, capacity and workforce planning, qualit
  • Willingness to build knowledge across the wider function
  • Comfort working with security operations, engineering and management

How Keywordise applies for you

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  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

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ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job wi53f73zpf
How to connect

Questions about this job

Can I do this job remotely, and from which countries?

Yes. The posting lists Service Operations Excellence Analyst as a remote role for candidates in Philippines.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a mid-level role. The posting asks for: relevant professional experience in at least two of these areas: service operations and improvement, capacity and workforce planning, qualit; willingness to build knowledge across the wider function; comfort working with security operations, engineering and management. Skills it names include Service Operations, Continuous Improvement, Workforce Planning, Quality Assurance.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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