An AI tax software companyHiring

Tax Product Specialist

  • Remote, United States
  • Mid-level
  • Posted 2 weeks ago
In one line

Tax Product Specialist is a mid-level remote role in the United States at an AI tax software company.

About the role

Each specialist carries five to ten firms through an eight-week onboarding and owns whether they succeed, explaining what the system did in the language of tax partners.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Mid-level
Skills
Tax law, Onboarding
Posted
12 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Carry five to ten firms at a time through onboarding, each for eight weeks
  • Own each firm's outcome and step in when one struggles around week six
  • Spend most of the day on calls with tax professionals and partners
  • Explain the system's output to partners who disagree, without hiding behind the software
  • Get every firm live before the February 1 freeze, since December and January are the crunch

What they look for

  • Hands-on tax background, able to hold a room of sceptical tax professionals
  • Comfortable explaining judgment calls in tax law and how professionals read them
  • Able to manage frustrated customers who expect fixed answers from a probabilistic system
  • Resilience for a high-tempo environment with a fixed calendar

Nice to have

  • Experience serving large accounting firms, including the Big Four

Benefits

  • Open company finances, salaries and stock options

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Questions about this job

Can I do this job remotely, and from which countries?

The posting lists it as remote for people in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a mid-level role. The posting asks for: hands-on tax background, able to hold a room of sceptical tax professionals; comfortable explaining judgment calls in tax law and how professionals read them; able to manage frustrated customers who expect fixed answers from a probabilistic system. Skills it names include Tax law, Onboarding.

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