OutsideHiring

Technical Product Manager, CRM & Communications Platform

  • Remote, worldwide
  • Lead
  • Posted 3 weeks ago
In one line

Own the CRM and messaging platform (HubSpot today) for a big multi-brand publisher, setting standards so other teams can send email, push and SMS reliably. Hands-on and data-driven.

About the role

Platform ownership sits with you: architecture, governance, data flows and vendor work, including a possible migration. Success means clean data, healthy deliverability and messaging rules that hold up across brands.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, worldwide
Seniority
Lead
Skills
HubSpot, Braze, Iterable, Customer.io, Salesforce Marketing Cloud, Email deliverability, Segmentation
Posted
7 Oct 2026
Last checked
28 Oct 2026

What you will do

  • Own the CRM and email platform architecture: segmentation, data model, platform limits and usage standards
  • Set governance for consent, preferences, dedup, frequency caps, sender domains and approval paths across brands
  • Track deliverability and messaging health metrics, dig into anomalies and protect sender reputation
  • Partner with engineering on customer data, events and integrations, and confirm flows are validated
  • Audit the current platform and vendors, help evaluate options and lead any migration or consolidation
  • Act as product partner to brand, growth, engineering, sales and legal, flagging risk early

What they look for

  • At least 5 years as a product manager, or deep hands-on CRM/ESP work (around 10 years) plus 2 years in product
  • Hands-on use of an ESP or CRM such as HubSpot, Braze, Iterable, Customer.io or Salesforce Marketing Cloud
  • Real experience diagnosing and fixing email deliverability problems

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Connector URL
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Muse is available in the US only for now.

Prompt
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How to connect

Questions about this job

Can I do this job remotely, and from which countries?

Yes. The posting lists Technical Product Manager, CRM & Communications Platform as a remote role open to candidates worldwide.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: at least 5 years as a product manager, or deep hands-on CRM/ESP work (around 10 years) plus 2 years in product; hands-on use of an ESP or CRM such as HubSpot, Braze, Iterable, Customer.io or Salesforce Marketing Cloud; real experience diagnosing and fixing email deliverability problems. Skills it names include HubSpot, Braze, Iterable, Customer.io.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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