SupportYourAppHiring

Technical Support Consultant

  • Remote, Brazil
  • Contract
  • Mid-level
  • Posted 2 weeks ago
Apply with Keywordise AI

or apply from Claude / ChatGPT / Muse

In one line

Short-term remote support job answering emails and chats for tech products, with a chance to extend into longer work.

About the role

Customers get stuck on connected devices and apps, and the job is to work out what is broken and walk them through a fix.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, Brazil
Seniority
Mid-level
Employment
Contract
Skills
Customer support
Posted
20 Oct 2026
Last checked
2 Nov 2026

What you will do

  • Answer customer emails and chats about technical problems
  • Diagnose faults step by step and explain fixes to users
  • Work out whether the cause is the device, the app, the network, setup or settings
  • Log each interaction and the steps taken, and pass hard cases up the line
  • Handle several conversations at once without losing accuracy

What they look for

  • English at C1 or better, spoken and written
  • At least one year in a technical customer support role
  • A practical, analytical approach to troubleshooting
  • Comfort with technology and a knack for finding solutions
  • A personal computer with 8GB of RAM and internet of at least 50 Mbps down and 40 Mbps up

Nice to have

  • Prior experience supporting video products

Benefits

  • Flexible schedule, fully remote work, pay in USD and no time tracking

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

Apply with Keywordise AI7-day free trial, no card.

Apply from your AI assistant

Connect Keywordise to your assistant once, then send it the prompt. It applies for you.

ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job 2w42uf6pnf
How to connect

Questions about this job

Is this a remote job, and where can I work from?

Yes, it is listed as remote, aimed at candidates in Brazil.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a mid-level role. The posting asks for: english at C1 or better, spoken and written; at least one year in a technical customer support role; a practical, analytical approach to troubleshooting. Skills it names include Customer support.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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SupportYourAppRemote, Brazil
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