Ryder Truck Rental, Inc. (Employer-Payroll)Hiring

Application Service Delivery Lead

  • Remote, United States
  • Full-time
  • Lead
  • Posted 6 days ago
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In one line

Own the relationship with outsourced application support vendors for a portfolio of business systems, keeping service levels and escalations in check.

About the role

External providers run support for a set of business applications, and someone has to hold them to their commitments. The role covers performance reporting, incident and problem follow-through, and smoother handovers to the vendors.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Employment
Full-time
Skills
ITIL, PMP, Appian BPM
Posted
29 Oct 2026
Last checked
2 Nov 2026

What you will do

  • Oversee daily support delivery for applications handled by external managed service providers
  • Watch ticket queues, SLA results, backlog trends and how well support is working
  • Chair operational reviews with vendors and internal stakeholders, and technical meetings with application owners
  • Is the main escalation point for vendor-supported application issues and major incident communications

What they look for

  • Seven or more years of steadily growing experience in application development or application support
  • A bachelor's degree in computer science, engineering or a related field
  • PMP certification
  • ITIL certification

Nice to have

  • A master's degree in computer science, engineering or a related field

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Claude

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Connector URL
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Muse

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Message for Muse
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Prompt
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Questions about this job

Can I do this job remotely, and from which countries?

The posting lists it as remote for people in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: seven or more years of steadily growing experience in application development or application support; a bachelor's degree in computer science, engineering or a related field; PMP certification. Skills it names include ITIL, PMP, Appian BPM.

How do I apply with Keywordise AI?

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Ryder Truck Rental, Inc. (Employer-Payroll)Remote, United States
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