GD Information Technology, Inc.Hiring

HPC Service Delivery Manager

  • Remote, worldwide
  • Lead
  • Posted 3 days ago
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In one line

Senior role running delivery and reliability of big computing clusters, storage and software stacks for a client, with a team to manage.

About the role

The job covers service levels, vendor contracts and security compliance across high-performance environments, plus people management for assigned staff. US citizenship is required and a public trust check applies.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, worldwide
Seniority
Lead
Skills
Linux, Cluster orchestration, ITIL, SLAs, KPIs
Posted
26 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Watch daily cluster performance, find bottlenecks and manage job schedulers and parallel file systems
  • Track SLAs, uptime commitments and KPIs, and keep vendor contracts on track
  • Handle major incidents, run root-cause analysis and cut downtime
  • Act as the client's main contact for escalations, reviews and feedback
  • Coordinate with engineering, support desks and operations on contract requirements
  • Use ITIL to improve processes and service quality

What they look for

  • Bachelor's degree in computer science, IT, business administration or engineering
  • 10 or more years in Linux systems administration, cluster orchestration or cloud HPC platforms
  • US citizenship

Nice to have

  • ITIL 4 Foundation, PMP or Six Sigma certification

A typical week

  • Monitoring cluster and storage performance and tracking bottlenecks
  • Client calls on escalations, service reviews and feedback
  • Incident response and root-cause work when something breaks
  • One-on-ones and team updates with assigned staff

How Keywordise applies for you

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

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ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
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How to connect

Questions about this job

Is this a remote job, and where can I work from?

Yes. The posting lists HPC Service Delivery Manager as a remote role open to candidates worldwide.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: bachelor's degree in computer science, IT, business administration or engineering; 10 or more years in Linux systems administration, cluster orchestration or cloud HPC platforms; US citizenship. Skills it names include Linux, Cluster orchestration, ITIL, SLAs.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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GD Information Technology, Inc.Remote, worldwide
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