Associate Director, Clinical Operations (Country Operations Lead, FSP)

About the role

Provide operational leadership for clinical operations across a client-aligned portfolio, ensuring delivery meets client expectations, quality standards and timelines. The role pairs operational leadership with strategic planning and people leadership.

What you will do

• Lead clinical operations delivery across an assigned client-aligned portfolio
• Translate client priorities and strategy into clear operational plans for clinical teams
• Oversee delivery performance including study start-up, monitoring and site management
• Anticipate demand changes, risks and dependencies, and set mitigation plans early
• Use operational data and leading indicators to guide priorities and decisions
• Build trusted client and internal relationships and represent clinical operations in governance meetings

What they look for

• Operational leadership experience in clinical operations within a client-aligned portfolio
• Strong FSP and client-focused mindset
• Strategic thinking, proactive planning and effective people leadership
• Ability to anticipate challenges and identify delivery improvements
• Experience with governance, escalation and cross-functional collaboration