Collections Analyst II
- USD 45,870 to 73,390 per year
- Remote, United States
- Full-time
- Mid-level
- Posted 8 days ago
or apply from Claude / ChatGPT / Muse
Remote collections role focused on commercial and industrial gas and electricity customers who owe money, working the portfolio by phone and email.
About the role
Managing an assigned book of business accounts through both pre-payment and post-payment collection activity, with room to recommend how balances should be handled. Disputes and payment plans get worked out with internal partners inside the policy framework.
At a glance
- Pay
- USD 45,870 to 73,390 per year
- Remote scope
- Remote, United States
- Seniority
- Mid-level
- Employment
- Full-time
- Skills
- Excel, Microsoft Office, Billing systems, Collections, Aging reports
- Visa
- No sponsorship
- Posted
- 27 Oct 2026
- Last checked
- 3 Nov 2026
What you will do
- Work an assigned portfolio of commercial and industrial accounts, contacting customers by phone and email to collect overdue balances
- Review aging reports for delinquency trends and account-specific problems, then recommend how to handle each balance
- Negotiate payment arrangements within policy and escalate exceptions to the lead and senior manager
- Document every contact, commitment and account action in the CRM and billing systems
What they look for
- Strong analytical skills, including reading aging reports and account data
- Accuracy, attention to detail and a sense of urgency
- Clear professional communication, including tough payment conversations handled with tact and persistence
- Proficiency in Microsoft Office, with advanced Excel
How Keywordise applies for you
Alex Demo
[email protected]
From your CV
Yes, fully remote
- Sent
- 09:41
- Attached
- Your tailored CV
- 1Upload your CVAdd your CV once. It takes about a minute.
- 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
- 3The form fills itselfName, email, experience and screening questions, field by field.
- 4Application sentYou get a receipt and follow it in your dashboard.
Apply with Keywordise AI7-day free trial, no card.
Apply from your AI assistant
Connect Keywordise to your assistant once, then send it the prompt. It applies for you.
Claude
- In Claude, open Settings, then Connectors, and choose Add custom connector.
- Name it Keywordise and paste the connector URL.
- Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
https://keywordise.com/mcpDisconnect any time in your Keywordise settings.
ChatGPT
- In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
- Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
- Log in to Keywordise and approve. Then send the prompt in a new chat.
https://keywordise.com/mcpDisconnect any time in your Keywordise settings.
Muse
- Open Muse (muse.ai or the app) and send it the message below.
- If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
- Send the prompt. Muse asks before it sends anything.
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.Muse is available in the US only for now.
Apply to Keywordise job wjkmthlji6Questions about this job
Is this job fully remote, and from where?
Yes, it is listed as remote, aimed at candidates in the United States.
What does this job pay?
The posting states USD 45,870 to 73,390 per year.
What experience is needed?
It is a mid-level role. The posting asks for: strong analytical skills, including reading aging reports and account data; accuracy, attention to detail and a sense of urgency; clear professional communication, including tough payment conversations handled with tact and persistence. Skills it names include Excel, Microsoft Office, Billing systems, Collections.
How do I apply with Keywordise AI?
Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.
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