AccendraHiring

Customer Inquiry Representative

  • USD 17 to 21.50 per hour
  • Remote, United States
  • Entry-level
  • Posted 5 days ago
In one line

Customer Inquiry Representative is an entry-level remote role in the United States at a nationwide home healthcare provider.

About the role

Part of a care team supporting patients outside hospital settings. Work centres on resolving account problems accurately in the billing system and following debt collection and privacy rules.

At a glance

Pay
USD 17 to 21.50 per hour
Remote scope
Remote, United States
Seniority
Entry-level
Skills
Customer service, Collections, Billing, FDCPA, HIPAA, Excel
Posted
30 Oct 2026
Last checked
2 Nov 2026

What you will do

  • Answer customer questions about account status by phone, mail, email or online
  • Research accounts and explain or settle billing concerns on unpaid or partly paid balances
  • Fix billing and collection discrepancies, set up recurring payments and prepare adjustments, write-offs or refunds
  • Process payments, resend statements, rebill insurers where needed and log all account activity accurately

What they look for

  • High school diploma
  • One year of related experience
  • Background in customer service, collections or medical work

How Keywordise applies for you

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Connector URL
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Questions about this job

Can I do this job remotely, and from which countries?

Yes. The posting lists Customer Inquiry Representative as a remote role for candidates in the United States.

What does this job pay?

The posting states USD 17 to 21.50 per hour.

What experience is needed?

It is an entry-level role. The posting asks for: high school diploma; one year of related experience; background in customer service, collections or medical work. Skills it names include Customer service, Collections, Billing, FDCPA.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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