Customer Service Advisor, Danish Speaker

About the role

Remote advisory role in Athens answering Danish-language calls and messages about products, orders and accounts. Some requests are quick while others need patient investigation and follow-up.

What you will do

• Keep customers updated on timescales and next steps
• Maintain accurate and current case records
• Answer questions about products, orders and accounts

What they look for

• Fluent Danish
• Good English for internal tools and written documentation
• Willingness to work the team's shift pattern
• Clear and professional communication in writing and speech
• A quiet workspace and reliable internet for remote work
• Eligible to work in Greece, such as EU citizenship, a work permit or refugee protection

Nice to have

• Previous customer-facing experience is an advantage but not required