CarMaxHiring

Customer Service Consultant

  • Remote, United States
  • Full-time
  • Entry-level
  • Posted 2 days ago
In one line

Remote customer service and sales role handling inbound car buyers by phone and online, with shifts that can include evenings and weekends.

About the role

A trainee-friendly spot on a team-based sales floor where you guide people from an online enquiry through finance and delivery.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Entry-level
Employment
Full-time
Skills
Customer service, Sales
Posted
2 Nov 2026
Last checked
3 Nov 2026

What you will do

  • Take inbound calls and online enquiries and work out what each customer needs from their next car.
  • Match people to vehicles in stock and help with finance applications and delivery scheduling.
  • Hand customers over cleanly from the online process to the store, and work toward sales targets.

What they look for

  • Some sales or customer service background, ideally in retail.
  • Clear written and spoken communication, good listening and the drive to hit performance goals.
  • Open availability for nights, weekends and holidays, with two schedule changes a year.

Nice to have

  • Quick to pick up new software and computer systems.

How Keywordise applies for you

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Connector URL
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Questions about this job

Can I do this job remotely, and from which countries?

Yes. The posting lists Customer Service Consultant as a remote role for candidates in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is an entry-level role. The posting asks for: some sales or customer service background, ideally in retail; clear written and spoken communication, good listening and the drive to hit performance goals; open availability for nights, weekends and holidays, with two schedule changes a year. Skills it names include Customer service, Sales.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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