CDK Global, LLCHiring

Customer Success Coordinator

  • Remote, United States
  • Entry-level
  • Posted 3 days ago
In one line

Early-career customer success role giving flexible cover across a team, remote in Central or Mountain time with travel up to half the time.

About the role

Remote and field based, with hours kept to Central or Mountain time. The job adds extra hands where teams need it, covering leave, busy admin stretches and at-risk accounts, rather than owning a fixed book of customers.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Entry-level
Working hours
Central or Mountain time zone
Skills
Totango, Salesforce, Microsoft Office
Posted
26 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Keep account records, contacts, notes and risk flags accurate in Totango, Salesforce and other CS tools
  • Pull together health, adoption and usage data and prepare account reports for CSMs and leaders
  • Check priority lists for missing data, falling usage, open issues and upcoming renewals
  • Help assemble materials for executive business reviews and save discussions, then track follow-ups

What they look for

  • A bachelor's degree or the equivalent in experience
  • Clear writing and speaking, plus a strong sense of urgency
  • Good organisation, follow-through and close attention to detail
  • Comfort working with data, dashboards and customer records, and with Microsoft Office

How Keywordise applies for you

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Connector URL
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Prompt
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Questions about this job

Is this a remote job, and where can I work from?

Yes, it is listed as remote, aimed at candidates in the United States. On hours, the posting says: Central or Mountain time zone.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is an entry-level role. The posting asks for: a bachelor's degree or the equivalent in experience; clear writing and speaking, plus a strong sense of urgency; good organisation, follow-through and close attention to detail. Skills it names include Totango, Salesforce, Microsoft Office.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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