Customer Success Manager
- USD 85,000 to 95,000 per year
- New York, NY
- Full-time
- Lead
- Posted 6 days ago
or apply from Claude / ChatGPT / Muse
Customer Success Manager is a lead full-time role in New York, NY at a corporate training provider for finance.
About the role
Fits someone independent and entrepreneurial who stays calm in high-stakes situations and can read an org chart to find new business. The portfolio spans financial institutions and large corporates, with senior HR and business leaders as contacts.
At a glance
- Pay
- USD 85,000 to 95,000 per year
- Location
- New York, NY
- Seniority
- Lead
- Employment
- Full-time
- Skills
- Salesforce, Account management, Forecasting, Stakeholder management
- Posted
- 29 Oct 2026
- Last checked
- 3 Nov 2026
What you will do
- Act as main contact for corporate clients and build long-term relationships across the portfolio
- Own the renewal cycle and develop plans to keep and grow existing accounts
- Lead quarterly business reviews and strategic account planning meetings
- Forecast and track account metrics monthly and quarterly, and report on account health
- Work with business development, instructors and internal teams to deliver training programs
What they look for
- A record of managing client relationships and driving retention and growth
- Can build account plans, run renewals and carry out client success strategies
- Strong communication, presentation, negotiation and stakeholder management
- Able to influence decision-makers up to senior executive level
- Analytical, with experience tracking and forecasting account metrics
- Hands-on with Salesforce or a similar CRM
How Keywordise applies for you
Alex Demo
[email protected]
From your CV
Yes, fully remote
- Sent
- 09:41
- Attached
- Your tailored CV
- 1Upload your CVAdd your CV once. It takes about a minute.
- 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
- 3The form fills itselfName, email, experience and screening questions, field by field.
- 4Application sentYou get a receipt and follow it in your dashboard.
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Claude
- In Claude, open Settings, then Connectors, and choose Add custom connector.
- Name it Keywordise and paste the connector URL.
- Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
https://keywordise.com/mcpDisconnect any time in your Keywordise settings.
ChatGPT
- In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
- Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
- Log in to Keywordise and approve. Then send the prompt in a new chat.
https://keywordise.com/mcpDisconnect any time in your Keywordise settings.
Muse
- Open Muse (muse.ai or the app) and send it the message below.
- If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
- Send the prompt. Muse asks before it sends anything.
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.Muse is available in the US only for now.
Apply to Keywordise job 6y5wn54x7fQuestions about this job
Where is this job based?
The posting lists Customer Success Manager as a role based in New York, NY, United States.
What does this job pay?
The posting states USD 85,000 to 95,000 per year.
What experience is needed?
It is a lead role. The posting asks for: a record of managing client relationships and driving retention and growth; can build account plans, run renewals and carry out client success strategies; strong communication, presentation, negotiation and stakeholder management. Skills it names include Salesforce, Account management, Forecasting, Stakeholder management.
How do I apply with Keywordise AI?
Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.
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