ClioHiring

Senior Solution Consultant

  • New York, NY
  • Senior
  • Posted 5 days ago
In one line

Onboarding specialist for a legal AI product, running live training sessions with law firm customers and owning their early success.

About the role

Someone who likes being in front of customers and can pair technical know-how with a good client experience. The enablement team focuses on getting each customer to first value quickly and keeping them healthy after.

At a glance

Pay
Not stated in the posting
Location
New York, NY
Seniority
Senior
Skills
Zoom, Salesforce, CSAT, API-driven applications
Posted
30 Oct 2026
Last checked
2 Nov 2026

What you will do

  • Run daily live strategy and training sessions over Zoom
  • Define what first value means for each customer and steer them toward it
  • Own account health during the onboarding window and prevent churn
  • Keep client cases and deadlines on track while working with sales and enablement
  • Add to the customer-facing help center and refine training processes

What they look for

  • Strong focus on customer experience and clear communication with people of all abilities
  • Proactive approach and creative problem solving
  • Confidence running live sessions in person and over Zoom

Nice to have

  • Salesforce or other SaaS tool experience
  • Work with API-driven applications
  • Background in a startup setting

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Questions about this job

Where is this job based?

The posting lists Senior Solution Consultant as a role based in New York, NY, United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a senior role. The posting asks for: strong focus on customer experience and clear communication with people of all abilities; proactive approach and creative problem solving; confidence running live sessions in person and over Zoom. Skills it names include Zoom, Salesforce, CSAT, API-driven applications.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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