Customer Success Manager
- USD 70,000 to 80,000 per year
- Remote, United States
- Lead
- Posted 8 days ago
or apply from Claude / ChatGPT / Muse
Customer success role at a web software firm serving behavioral health organisations, remote within the US, looking after several accounts at once.
About the role
Suits someone who likes building trust with clients and knows behavioral health or medical records software. The job is about keeping customers happy and helping them get more from the product.
At a glance
- Pay
- USD 70,000 to 80,000 per year
- Remote scope
- Remote, United States
- Seniority
- Lead
- Working hours
- Mountain or Central time schedule
- Skills
- Project Management, Change Management, Electronic Medical Records
- Visa
- No sponsorship
- Posted
- 27 Oct 2026
- Last checked
- 3 Nov 2026
What you will do
- Look after a group of customer accounts and keep track of what each one needs
- Run regular meetings with clients and bring in the right internal people when needed
- Sell extra features and modules that make the customer's work more efficient
What they look for
- A bachelor's degree or higher in a related subject
- Background in project management and change management
- Leadership experience and the ability to build a team
- Strong people skills and clear writing and speaking
Nice to have
- Experience in behavioral healthcare or with electronic medical records
Benefits
- Competitive pay and benefits package
A typical week
- Meet customers regularly to stay current on their priorities
- Talk with product managers, developers and testers about customer needs
- Keep projects on track so promised work gets delivered
How Keywordise applies for you
Alex Demo
[email protected]
From your CV
Yes, fully remote
- Sent
- 09:41
- Attached
- Your tailored CV
- 1Upload your CVAdd your CV once. It takes about a minute.
- 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
- 3The form fills itselfName, email, experience and screening questions, field by field.
- 4Application sentYou get a receipt and follow it in your dashboard.
Apply with Keywordise AI7-day free trial, no card.
Apply from your AI assistant
Connect Keywordise to your assistant once, then send it the prompt. It applies for you.
Claude
- In Claude, open Settings, then Connectors, and choose Add custom connector.
- Name it Keywordise and paste the connector URL.
- Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
https://keywordise.com/mcpDisconnect any time in your Keywordise settings.
ChatGPT
- In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
- Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
- Log in to Keywordise and approve. Then send the prompt in a new chat.
https://keywordise.com/mcpDisconnect any time in your Keywordise settings.
Muse
- Open Muse (muse.ai or the app) and send it the message below.
- If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
- Send the prompt. Muse asks before it sends anything.
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.Muse is available in the US only for now.
Apply to Keywordise job afjrckmuayQuestions about this job
Is this a remote job, and where can I work from?
Yes, it is listed as remote, aimed at candidates in the United States. On hours, the posting says: Mountain or Central time schedule.
What does this job pay?
The posting states USD 70,000 to 80,000 per year.
What experience is needed?
It is a lead role. The posting asks for: a bachelor's degree or higher in a related subject; background in project management and change management; leadership experience and the ability to build a team. Skills it names include Project Management, Change Management, Electronic Medical Records.
How do I apply with Keywordise AI?
Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.
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