Streamline HealthcareHiring

Customer Success Manager

  • USD 70,000 to 80,000 per year
  • Remote, United States
  • Lead
  • Posted 8 days ago
In one line

Customer success role at a web software firm serving behavioral health organisations, remote within the US, looking after several accounts at once.

About the role

Suits someone who likes building trust with clients and knows behavioral health or medical records software. The job is about keeping customers happy and helping them get more from the product.

At a glance

Pay
USD 70,000 to 80,000 per year
Remote scope
Remote, United States
Seniority
Lead
Working hours
Mountain or Central time schedule
Skills
Project Management, Change Management, Electronic Medical Records
Visa
No sponsorship
Posted
27 Oct 2026
Last checked
3 Nov 2026

What you will do

  • Look after a group of customer accounts and keep track of what each one needs
  • Run regular meetings with clients and bring in the right internal people when needed
  • Sell extra features and modules that make the customer's work more efficient

What they look for

  • A bachelor's degree or higher in a related subject
  • Background in project management and change management
  • Leadership experience and the ability to build a team
  • Strong people skills and clear writing and speaking

Nice to have

  • Experience in behavioral healthcare or with electronic medical records

Benefits

  • Competitive pay and benefits package

A typical week

  • Meet customers regularly to stay current on their priorities
  • Talk with product managers, developers and testers about customer needs
  • Keep projects on track so promised work gets delivered

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Connector URL
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How to connect

Questions about this job

Is this a remote job, and where can I work from?

Yes, it is listed as remote, aimed at candidates in the United States. On hours, the posting says: Mountain or Central time schedule.

What does this job pay?

The posting states USD 70,000 to 80,000 per year.

What experience is needed?

It is a lead role. The posting asks for: a bachelor's degree or higher in a related subject; background in project management and change management; leadership experience and the ability to build a team. Skills it names include Project Management, Change Management, Electronic Medical Records.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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