Remote job · IT and software
Customer Support Representative (German Speaker)
In one line: Customer Support Representative (German Speaker) is a remote role in Portugal at a recruitment agency for European customer service roles.
- Remote (Portugal)
- A recruitment agency for European customer service roles
- Posted 8 Oct 2026
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https://keywordise.com/mcpApply to Keywordise job s6acshsvyqAbout the role
A remote customer support role serving German speaking customers, with rotating shifts across the week. The focus is on helpful, reliable service and accurate case handling.
At a glance
- PayNot stated in the posting
- Remote scopeRemote, Portugal
- Posted8 Oct 2026
- Last checked17 Oct 2026
What you will do
- Keep case notes and internal systems accurate and up to date
- Decide when to escalate an issue and when to solve it yourself
- Chase open cases so nothing is left unresolved
- Help maintain a cooperative and supportive team atmosphere
What they look for
- Fluency in German and English
- Comfort with technology and willingness to learn internal tools
- Clear and professional communication in speech and writing
- Some previous experience dealing with customers is a plus but not required
Benefits
- Monthly salary of 1100 EUR paid over 14 months
- Relocation support
- Shared housing for up to a year for those moving from abroad
Questions about this job
Can I do this job remotely, and from which countries?
Yes, it is listed as remote, aimed at candidates in Portugal.
What does this job pay?
No pay range is stated in the posting.
What experience is needed?
The posting asks for: fluency in German and English; comfort with technology and willingness to learn internal tools; clear and professional communication in speech and writing.
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