A cloud communications companyHiring

CX Manager - HLS

  • Remote, worldwide
  • Lead
  • Posted 8 days ago
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or apply from Claude / ChatGPT / Muse

In one line

Technical advisor and strategic partner role for large enterprise customers, focusing on product adoption and customer success; hybrid technical and CRM responsibilities.

About the role

This role involves leading complex technical initiatives and ensuring customer success through strategic enablement and change management.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, worldwide
Seniority
Lead
Skills
Technical enablement, Customer success, CRM
Posted
21 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Is the main technical contact for enterprise accounts.
  • Lead onboarding and platform optimization projects.
  • Translate customer needs into technical architectures and plans.

What they look for

  • 5+ years of experience in technical customer management.
  • Strong problem-solving and relationship-building skills.
  • Ability to drive use case strategy and feature adoption.

Nice to have

  • Experience in structured change management strategies.

How Keywordise applies for you

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  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

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ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job 6nyhwngroh
How to connect

Questions about this job

Is this job fully remote, and from where?

The posting lists it as remote with no single country named, so candidates from different countries can apply.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: 5+ years of experience in technical customer management; strong problem-solving and relationship-building skills; ability to drive use case strategy and feature adoption. Skills it names include Technical enablement, Customer success, CRM.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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