Remote job · Sales
Member Relations Manager
In one line: Member Relations Manager is a remote role in the United States at a coaching and training company for independent repair shop owners.
- Remote (US)
- A coaching and training company for independent repair shop owners
- Posted 8 Oct 2026
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https://keywordise.com/mcpApply to Keywordise job ethodxoooxAbout the role
The role acts as the proactive voice of members, spotting concerns early and coordinating fixes to reduce attrition. It also runs member feedback surveys and turns recurring input into program improvements.
At a glance
- PayNot stated in the posting
- Remote scopeRemote, United States
- Posted8 Oct 2026
- Last checked19 Oct 2026
What you will do
- Run a steady outbound engagement cadence, contacting members to learn about their experience and surface risks
- Act as a main contact for member concerns, document issues, judge urgency and coordinate resolution
- Own member survey programs from planning and launch to follow-up, reporting and process improvement
- Track issues, commitments and follow-up actions so every concern reaches closure
- Spot patterns across feedback and recommend changes to programs, processes or service
- Work with coaching, training, peer group and partnership teams to meet member needs
What they look for
- Five or more years of experience in the automotive industry
- Deep grasp of the small business owner-operator mindset
- Excellent written and verbal communication skills
Questions about this job
Is this a remote job, and where can I work from?
Yes. The posting lists Member Relations Manager as a remote role for candidates in the United States.
What does this job pay?
No pay range is stated in the posting.
What experience is needed?
The posting asks for: five or more years of experience in the automotive industry; deep grasp of the small business owner-operator mindset; excellent written and verbal communication skills.
How do I apply with Keywordise AI?
Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.
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- 1Upload your CVSign up with Google or your email and add your CV. It takes about a minute.
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