Deputy Program Manager, Military Family Respite Care Program

About the role

A deputy leadership role on a nationwide federal respite care program for military families with exceptional members. The deputy takes full program authority when the manager is away and owns daily intake, provider matching and documentation compliance.

What you will do

• Act with full program manager authority whenever the manager is absent
• Oversee family intake and provider matching from packet processing to match proposals
• Keep provider personnel files complete and current before any service is delivered
• Handle escalations such as provider no shows and remote coverage gaps
• Support quality control through root cause analysis and verification of corrective actions

What they look for

• Bachelor degree in a healthcare or social service field
• At least three years working with military families or similar groups
• Ability to pass federal background screening requirements

Nice to have

• Case management or special needs program experience
• Experience managing distributed staff or services remotely
• Federal or state contract operations experience with performance standards
• Military spouse, veteran or military family background

Benefits

• Health, dental and vision coverage
• Paid time off and federal holidays
• Retirement plan
• Professional development support

Pay

USD 77,000 to 93,000 per year