SamsaraHiring

Digital Customer Success Manager, AI & Automation

  • Remote, United States
  • Lead
  • Posted 8 days ago
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or apply from Claude / ChatGPT / Muse

In one line

Hands-on builder role on a commercial customer success team, writing and running agentic systems that automate the post-sales journey; remote in the US.

About the role

Agent design and production upkeep belong to this role, with success judged by adoption, churn risk and net revenue retention tied to the agents shipped.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Skills
AI agents, Automation, Customer success
Posted
21 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Find friction in the customer experience and turn it into proactive, personalized automated journeys
  • Write code, run experiments and keep production solutions running
  • Work with other teams so every user gets a consistent experience

What they look for

  • Comfort writing and maintaining code for production systems
  • A track record of solving customer problems with technology
  • Strong relationships with customers and colleagues across teams

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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Connect Keywordise to your assistant once, then send it the prompt. It applies for you.

ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job t6agaoghpx
How to connect

Questions about this job

Is this a remote job, and where can I work from?

Yes, it is listed as remote, aimed at candidates in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: comfort writing and maintaining code for production systems; a track record of solving customer problems with technology; strong relationships with customers and colleagues across teams. Skills it names include AI agents, Automation, Customer success.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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