A fleet management software companyHiring

Senior Customer Marketing Specialist

  • Remote, United States
  • Senior
  • Posted 8 days ago
In one line

Hands-on marketing role running customer advocacy and community programs for a fleet software firm; individual contributor on a small team.

About the role

Customer engagement and advocacy programs are yours to build and run end to end, from case studies and reviews to an online community. Success means customers stay, expand and speak up for the product.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Senior
Skills
Customer marketing, Customer advocacy, Online community management, Case studies, Customer Success, AI, Automation
Posted
21 Oct 2026
Last checked
26 Oct 2026

What you will do

  • Run campaigns that support adoption, renewals and expansion across the customer lifecycle
  • Work with Customer Success, Sales, Product and Marketing on customer communications at key moments
  • Recruit customers for references, testimonials and speaking slots, then keep those ties warm
  • Manage an online community with discussions, recognition programs and community-only events
  • Produce case studies, spotlights and testimonial videos and keep a shared library of proof points

What they look for

  • Experience building and running customer marketing or advocacy programs from scratch
  • Comfort with AI, automation and modern customer marketing tools
  • Background in industries with physical operations, such as logistics, field service or construction
  • Ability to explain advocacy results to executive audiences

Nice to have

  • Experience in transportation, logistics or similar physical operations settings

How Keywordise applies for you

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Connector URL
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Questions about this job

Can I do this job remotely, and from which countries?

The posting lists it as remote for people in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a senior role. The posting asks for: experience building and running customer marketing or advocacy programs from scratch; comfort with AI, automation and modern customer marketing tools; background in industries with physical operations, such as logistics, field service or construction. Skills it names include Customer marketing, Customer advocacy, Online community management, Case studies.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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