Remote job · Management
Enterprise Customer Success Manager (AEC)
In one line: Enterprise Customer Success Manager (AEC) is a remote role in the United States at a software company serving architecture and construction firms.
- Remote (US)
- A software company serving architecture and construction firms
- Posted 7 Oct 2026
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https://keywordise.com/mcpApply to Keywordise job v3d4ng3ptcAbout the role
Own relationships with a portfolio of the most strategic customers, driving adoption, retention and expansion revenue through consultative engagement.
At a glance
- PayNot stated in the posting
- Remote scopeRemote, United States
- Posted7 Oct 2026
- Last checked18 Oct 2026
What you will do
- Manage complex strategic accounts and build lasting ties with decision makers and stakeholders
- Hit upsell and expansion targets using consultative selling
- Track customer status, satisfaction, business needs, staffing changes and system setup
- Map the customer organisation and grow relationships that expand our footprint
- Lead success programmes, including project plans and internal and external progress updates
- Coach and train customers on best practices so they get the most from the platform
What they look for
- Strong negotiation and consultative selling skills
- Experience identifying customer needs and delivering value
- Track record managing enterprise relationships across many stakeholders, including executives
- Ability to assess adoption levels and manage client expectations
Questions about this job
Is this job fully remote, and from where?
Yes. The posting lists Enterprise Customer Success Manager (AEC) as a remote role for candidates in the United States.
What does this job pay?
The posting does not state a salary, so there is no figure to quote.
What experience is needed?
The posting asks for: strong negotiation and consultative selling skills; experience identifying customer needs and delivering value; track record managing enterprise relationships across many stakeholders, including executives.
How do I apply with Keywordise AI?
Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.
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- 1Upload your CVSign up with Google or your email and add your CV. It takes about a minute.
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