KetchHiring

Enterprise/Strategic Customer Success Lead

  • Remote, United States
  • Full-time
  • Lead
  • Posted yesterday
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or apply from Claude / ChatGPT / Muse

In one line

Enterprise/Strategic Customer Success Lead is a full-time remote role in the United States at a privacy management software scale-up.

About the role

Most of the time goes to customers, keeping senior sponsors close and showing the value they get. Success is measured by retention, expansion and how strongly accounts speak up for the product.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Employment
Full-time
Skills
Salesforce, HubSpot, Intercom, Claude
Posted
29 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Build relationships from day-to-day users up to executive sponsors at each account
  • Set success metrics with each customer and make the ROI case to their leadership
  • Run executive business reviews and account plans, and watch signals for churn and renewal risk
  • Own escalations and carry customer feedback back to Product

What they look for

  • At least 5 years handling enterprise or strategic accounts
  • Comfort building ROI cases and presenting them to executives
  • Ability to influence Product, Engineering and Sales without direct authority

Benefits

  • Medical, dental and vision with full premiums paid for US full-time staff
  • Unlimited PTO plus 10 paid company holidays and paid parental leave
  • Remote-friendly with flexible scheduling around core collaboration hours
  • Equity and commuter benefits for office-based employees

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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Apply from your AI assistant

Connect Keywordise to your assistant once, then send it the prompt. It applies for you.

ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job vbdifpcv4u
How to connect

Questions about this job

Can I do this job remotely, and from which countries?

Yes, it is listed as remote, aimed at candidates in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a lead role. The posting asks for: at least 5 years handling enterprise or strategic accounts; comfort building ROI cases and presenting them to executives; ability to influence Product, Engineering and Sales without direct authority. Skills it names include Salesforce, HubSpot, Intercom, Claude.

How do I apply with Keywordise AI?

Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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