Symbotic LLCHiring

Field Service Engineer

  • Remote, United States
  • Mid-level
  • Posted 2 weeks ago
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In one line

Frontline engineer keeping robotic and conveyor systems running inside retail stores, troubleshooting faults and working with customers on site.

About the role

The team supports automated fulfillment equipment in live customer locations, where downtime has a direct cost. Engineers dig into recurring faults and push fixes back to hardware and software groups.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Mid-level
Skills
PLC, Robotics, Conveyors, 8D problem solving
Posted
21 Oct 2026
Last checked
3 Nov 2026

What you will do

  • Watch system performance, alarms and reliability trends at assigned customer sites
  • Lead structured root cause work such as 8D on problems that keep coming back
  • Act as the main escalation point for PLC, robotics, conveyor, controls and software faults
  • Work with hardware, software and systems engineers to put corrective actions in place
  • Mentor technicians and help with site launches, upgrades and safety compliance

What they look for

  • Degree in electrical, electro-mechanical, mechatronics or automation engineering, or two years supporting automated systems
  • Advanced troubleshooting of PLCs, HMIs, conveyors, robots, motors, sensors and control panels
  • Experience in live operations where uptime matters
  • Customer-facing manner that holds up under pressure

Nice to have

  • Background in warehouse, distribution or material handling settings

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Questions about this job

Can I do this job remotely, and from which countries?

The posting lists it as remote for people in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a mid-level role. The posting asks for: degree in electrical, electro-mechanical, mechatronics or automation engineering, or two years supporting automated systems; advanced troubleshooting of PLCs, HMIs, conveyors, robots, motors, sensors and control panels; experience in live operations where uptime matters. Skills it names include PLC, Robotics, Conveyors, 8D problem solving.

How do I apply with Keywordise AI?

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