New Charter TechnologiesHiring

Inside Service Engineer

  • Remote, United States
  • Entry-level
  • Posted 8 days ago
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In one line

Remote role providing technical support, troubleshooting issues, and maintaining client systems for a service desk team.

About the role

Owning ticket resolution and client interactions, the role ensures smooth technical operations and proactive system reviews.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Entry-level
Working hours
PST or MDT
Skills
ConnectWise PSA, IT Glue, Active Directory
Posted
21 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Resolve tech issues like printer problems and password resets
  • Maintain documentation using IT Glue and ConnectWise PSA
  • Support client-specific applications and new user setups
  • Collaborate with teams to optimize system performance

What they look for

  • Experience in a service desk or help desk role
  • Familiarity with ticketing systems and documentation tools
  • Basic networking knowledge and troubleshooting skills
  • Strong communication and organizational abilities

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

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ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
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How to connect

Questions about this job

Is this a remote job, and where can I work from?

Yes, it is listed as remote, aimed at candidates in the United States. On hours, the posting says: PST or MDT.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is an entry-level role. The posting asks for: experience in a service desk or help desk role; familiarity with ticketing systems and documentation tools; basic networking knowledge and troubleshooting skills. Skills it names include ConnectWise PSA, IT Glue, Active Directory.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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New Charter TechnologiesRemote, United States
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