IES Program Specialist

About the role

Administrative backbone for an income-qualified program that covers insulation, air sealing, heat pumps and duct work at no cost to homeowners. The work keeps files accurate and audit-ready and helps participants and contractors move projects to completion.

At a glance

What you will do

• Handle day-to-day admin: data entry, meeting prep and document management in SharePoint
• Clean up files and data, fixing errors, removing duplicates and standardizing naming
• Test new system features before rollout and help gather requirements and run data checks
• Guide customers and contractors through enrollment, eligibility and project status by phone and email
• Prepare and mail program documents and reports to customers without email access

What they look for

• Strong organization and attention to detail, with problem-solving under deadlines
• Solid Microsoft Office skills in Excel, SharePoint and PowerPoint
• Clear writing and reporting, plus good communication with customers and partners
• Able to work independently and juggle several priorities

Nice to have

• Experience with Power BI

Benefits

• Medical, dental and vision insurance, plus a company-paid health care concierge
• 401(k) with company match
• Paid vacation, sick, personal and parental leave
• Paid volunteer time and an employee recognition program