SyndigoHiring

Content Services Support Associate I

  • Remote, Portugal
  • Entry-level
  • Posted 2 weeks ago
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In one line

Entry-level remote role in Portugal, handling client claims and requests between customer care and production teams.

About the role

This position focuses on investigating client issues, coordinating teams, and improving processes to meet production standards and customer needs.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, Portugal
Seniority
Entry-level
Skills
Excel, SharePoint, Microsoft 365, Jira
Posted
15 Oct 2026
Last checked
29 Oct 2026

What you will do

  • Review and resolve claims following production guidelines
  • Is a link between production and customer care teams
  • Identify gaps and suggest solutions using production tools
  • Propose process improvements based on recurring claim trends
  • Support the adoption of new processes and systems

What they look for

  • 2+ years in claims, ticketing, or customer support
  • Strong English communication skills for varied audiences
  • Ability to find root causes and propose solutions
  • Experience with data analysis tools and Microsoft 365
  • Familiarity with Jira and ticketing systems

Nice to have

  • Interest in consumer electronics or product content management

Benefits

  • Competitive benefits supporting wellbeing

How Keywordise applies for you

  1. 1Upload your CVAdd your CV once. It takes about a minute.
  2. 2Tailored to this jobKeywordise writes a CV and a cover letter for this job from your real experience.
  3. 3The form fills itselfName, email, experience and screening questions, field by field.
  4. 4Application sentYou get a receipt and follow it in your dashboard.

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
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ChatGPT

  1. In ChatGPT, open Settings, then Connectors. On plans that need it, turn on developer mode first.
  2. Add a new connector with the connector URL and choose OAuth. Leave the client ID and secret empty.
  3. Log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
https://keywordise.com/mcp

Disconnect any time in your Keywordise settings.

Muse

  1. Open Muse (muse.ai or the app) and send it the message below.
  2. If Muse asks how to sign in, answer OAuth. Open the sign-in link it sends, log in to Keywordise and approve.
  3. Send the prompt. Muse asks before it sends anything.
Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
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How to connect

Questions about this job

Can I do this job remotely, and from which countries?

Yes. The posting lists Content Services Support Associate I as a remote role for candidates in Portugal.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is an entry-level role. The posting asks for: 2+ years in claims, ticketing, or customer support; strong English communication skills for varied audiences; ability to find root causes and propose solutions. Skills it names include Excel, SharePoint, Microsoft 365, Jira.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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