An executive membership community and advisory firmHiring

Manager, Member Success

  • USD 80,000 to 85,000 per year
  • Remote, United States
  • Lead
  • Posted 6 days ago
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In one line

Client-facing account role looking after members of an invitation-only executive community, remote within the United States.

About the role

Account health and renewals sit with this person, working alongside executive sponsors on a growing portfolio. The work mixes relationship building with careful tracking of engagement and paperwork.

At a glance

Pay
USD 80,000 to 85,000 per year
Remote scope
Remote, United States
Seniority
Lead
Skills
Account management, CRM, Renewals
Posted
29 Oct 2026
Last checked
3 Nov 2026

What you will do

  • Run a portfolio of member accounts with executive sponsors, tracking engagement and renewal activity
  • Turn each member's priorities into concrete use of the community's programs, research and events
  • Keep CRM records current and handle scheduling, invoicing, contracts and occasional event support

What they look for

  • At least four years in account management or a related client-facing role
  • Comfort balancing relationship work with operational detail
  • Emerging commercial sense for spotting expansion and upsell chances

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Claude

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Connector URL
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Connector URL
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Muse

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Message for Muse
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Prompt
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How to connect

Questions about this job

Is this a remote job, and where can I work from?

Yes. The posting lists Manager, Member Success as a remote role for candidates in the United States.

What does this job pay?

The posting states USD 80,000 to 85,000 per year.

What experience is needed?

It is a lead role. The posting asks for: at least four years in account management or a related client-facing role; comfort balancing relationship work with operational detail; emerging commercial sense for spotting expansion and upsell chances. Skills it names include Account management, CRM, Renewals.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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