Marketing Operations Manager

About the role

You will support the execution and daily operations of member engagement marketing across the whole member journey, from enrollment through lifecycle communications, keeping multi-channel campaigns and vendor work moving.

What you will do

• Coordinate direct mail production with print and mail vendors, including proofs, checks and in-home tracking
• Manage marketing intake and triage in Linear, prioritising and routing requests to completion
• Coordinate the experiment pipeline, documenting hypotheses, approvals, results and next steps
• Drive new customer launch checklists across landing pages, toolkits, journeys and mailers
• Pull campaign performance data, help run A/B tests and summarise results

What they look for

• Two to four years in a marketing coordinator, marketing operations or similar role
• Comfort executing campaigns within established marketing platforms rather than administering them
• Ability to keep projects, calendars and documentation current
• Experience coordinating with external creative and print partners
• Skill at quality checking work and flagging repetitive tasks worth streamlining