A large health insurance providerHiring

Operations Support Specialist II

  • Remote, United States
  • Mid-level
  • Posted 2 days ago
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In one line

Operations support role at a health insurer, coaching junior staff, handling audits and helping run service training for internal teams and outsourced vendors.

About the role

Audit inquiries and error reviews land with this role, along with mentoring less experienced staff and spotting process gaps. Work also feeds into training design and delivery across sites and remote vendor locations.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Mid-level
Skills
Health insurance operations, Gap analysis, Instructional design
Posted
27 Oct 2026
Last checked
27 Oct 2026

What you will do

  • Coach junior staff, run formal observations and give one to one mentoring
  • Review errors with internal and outsourced staff, answer audit questions and take on harder assignments
  • Spot trends, flag process gaps and suggest workflow changes
  • Help design and deliver training for new products, systems and initiatives at company sites and vendor locations
  • Produce daily educational bulletins and track metrics to see where training is needed

What they look for

  • A high school diploma or GED
  • 5 years in health insurance operations, ideally in a related role
  • Knowledge of current industry trends and best practices

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Questions about this job

Is this job fully remote, and from where?

Yes. The posting lists Operations Support Specialist II as a remote role for candidates in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a mid-level role. The posting asks for: a high school diploma or GED; 5 years in health insurance operations, ideally in a related role; knowledge of current industry trends and best practices. Skills it names include Health insurance operations, Gap analysis, Instructional design.

How do I apply with Keywordise AI?

Click Apply with Keywordise AI, create an account and upload your CV. Your CV and cover letter are written for this job from what you have really done, then Keywordise applies for you. Trial: 7 days, no card.

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