Security Cross functional Success Architect

About the role

A strategic advisory role helping large customers get more value from security products and the wider platform. The architect combines deep technical knowledge with consulting skills to mature and optimise customer implementations.

What you will do

• Lead technical engagements across security products so enterprise customers adopt faster and reach measurable outcomes
• Work with product, engineering, sales, professional services and customer success teams on complex technical issues
• Advise on integrating security tools with SecOps, CMDB, ITOM, vulnerability response and OT security for unified visibility
• Act as trusted advisor for strategic accounts, spotting implementation risks and managing escalations
• Build reusable accelerators, playbooks, health checks and enablement content to scale success

What they look for

• A proven record designing and implementing enterprise-scale solutions
• Background in enterprise architecture covering authentication and identity, data modelling, REST or SOAP integrations and security protocols
• Professional services or consulting experience with the ability to influence technical strategy
• Deep knowledge of several product lines and how data and workflows are shared across the platform
• Strong grasp of the configuration management database, the common service data model and data governance