A financial services and insurance companyHiring

Senior Director Relationship Management, Voluntary Benefits

  • Remote, United States
  • Lead
  • Posted 5 days ago
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In one line

Lead a team of relationship managers for a voluntary benefits line, turning strategy into multiyear plans and keeping clients served well. Remote.

About the role

The work centres on keeping clients served well across account, broker and education services, and on fixing service problems fast. Success means retention, useful client insight and plans that hold up across market segments.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Lead
Skills
Lean Management System, Project management, Change management
Posted
30 Oct 2026
Last checked
2 Nov 2026

What you will do

  • Run client service execution, align leaders on shared outcomes and drive service issues to resolution with Sales, Account Management, Servic
  • Build and direct action plans for every market segment to hit goals such as client retention and participation in prospect finalist presenta
  • Review current data sources, tools and structures, then work with systems owners on a metrics framework for data driven decisions.
  • Grow a community of continuous learners, using best practices and the Lean Management System.

What they look for

  • Eight or more years in client management plus at least two years leading other leaders.
  • Background in voluntary benefits certifications, project management, lean management or change management is strongly preferred.
  • Experience building measures and metrics and turning data into practical business improvement.

Benefits

  • A rich benefits package alongside the pay.

How Keywordise applies for you

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ClaudeConnectorChatGPTConnectorMuseby Meta

Claude

  1. In Claude, open Settings, then Connectors, and choose Add custom connector.
  2. Name it Keywordise and paste the connector URL.
  3. Click Connect, log in to Keywordise and approve. Then send the prompt in a new chat.
Connector URL
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ChatGPT

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Connector URL
https://keywordise.com/mcp

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Muse

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Message for Muse
Add a custom connector called Keywordise. It is a remote MCP server at https://keywordise.com/mcp and uses OAuth. Give me the sign-in link.

Muse is available in the US only for now.

Prompt
Apply to Keywordise job 44onomlabu
How to connect

Questions about this job

Can I do this job remotely, and from which countries?

The posting lists it as remote for people in the United States.

What does this job pay?

No pay range is stated in the posting.

What experience is needed?

It is a lead role. The posting asks for: eight or more years in client management plus at least two years leading other leaders; background in voluntary benefits certifications, project management, lean management or change management is strongly preferred; experience building measures and metrics and turning data into practical business improvement. Skills it names include Lean Management System, Project management, Change management.

How do I apply with Keywordise AI?

Press the Apply with Keywordise AI button and add your CV. Keywordise tailors your CV and cover letter to this posting and sends the application for you, with a free 7-day trial and no card.

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