Senior Localization Manager, Product Operations and Global Expansion

About the role

Lead and scale localization across hardware and software products, with a focus on the Japanese market. The role adapts payment products and help content for Japan while ensuring compliance, linguistic accuracy and culturally fitting user experiences.

What you will do

• Set internationalization and localization standards, guidelines and quality benchmarks with engineering and product teams
• Oversee localization of hardware interfaces, including fonts, layout, screen constraints and character sets
• Integrate translation management systems into CI/CD pipelines for automated deployment
• Run linguistic quality assurance across physical devices and digital platforms
• Select, onboard and manage language service providers, freelance translators and testers

What they look for

• Experience localizing products for the Japanese market
• Familiarity with translation best practices and CAT tools such as Smartling
• Experience with bug-tracking tools such as Jira
• Practical use of LLMs and AI-assisted translation
• Strong vendor management and clear communication of technical and regulatory requirements

Nice to have

• Native or near-native Japanese fluency