A cloud contact centre software companyHiring

Senior Solutions Consultant, Life Sciences

  • Remote, United States
  • Senior
  • Posted 7 days ago
In one line

Consulting role in professional services, leading contact centre software implementations for healthcare and life sciences clients, with heavy integration work.

About the role

The work centres on connecting contact centre platforms to clinical and commercial systems such as CRM, EHR and EMR tools. Consultants also mentor colleagues and build reusable integration assets.

At a glance

Pay
Not stated in the posting
Remote scope
Remote, United States
Seniority
Senior
Skills
Salesforce Life Sciences Cloud, Veeva Vault, Epic, HL7, FHIR, JavaScript, Python, SQL
Posted
28 Oct 2026
Last checked
3 Nov 2026

What you will do

  • Lead implementations of contact centre and agent experience platforms for new and existing clients
  • Design and deploy integrations with CRM, EHR and EMR systems, especially Salesforce Life Sciences Cloud, Veeva Vault or Epic
  • Build and troubleshoot data exchange workflows such as HL7 and FHIR
  • Mentor professional services and cross-functional teams and write best practice material

What they look for

  • Three or more years in professional services, consulting or software development, focused on AI or automation in SaaS
  • Three or more years of hands-on Epic integration work or life sciences CRM experience with Veeva Vault or Salesforce Health Cloud
  • Experience with healthcare or life sciences customers
  • Knowledge of compliance frameworks such as HIPAA, HITECH, CFR Part 11 and CMS guidelines

Nice to have

  • Integration experience with EHR systems such as Cerner, Allscripts, eClinicalWorks or Athenahealth
  • Programming in JavaScript, MUMPS, Python or SQL

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Questions about this job

Is this a remote job, and where can I work from?

Yes. The posting lists Senior Solutions Consultant, Life Sciences as a remote role for candidates in the United States.

What does this job pay?

The posting does not state a salary, so there is no figure to quote.

What experience is needed?

It is a senior role. The posting asks for: three or more years in professional services, consulting or software development, focused on AI or automation in SaaS; three or more years of hands-on Epic integration work or life sciences CRM experience with Veeva Vault or Salesforce Health Cloud; experience with healthcare or life sciences customers. Skills it names include Salesforce Life Sciences Cloud, Veeva Vault, Epic, HL7.

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Select Apply with Keywordise AI, sign up and upload your CV. Keywordise writes a CV and a cover letter for this job from your real experience and applies for you. The 7-day free trial needs no card.

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